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How zi77 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your account secure.

bKash, Nagad, Rocket payment data handled separatelyAccount data kept only as long as neededYou can request your data at any timeLive casino and slots
zi77 How zi77 Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Encryption in Transit

All data moving between your device and our servers is encrypted using SSL. This covers your login credentials, your bKash or Nagad payment details, and any personal information you submit.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies in your browser at any time, though this will end your active session.

Data Retention

Account data is kept for as long as your account is active plus any period required by local financial rules. Once that period passes, personal records are deleted or anonymised.

Access and Correction Rights

You can ask us at any time for a copy of the personal data we hold, or request a correction if something is wrong. We aim to respond to verified requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send your data request or privacy concern to our support address. Include your registered account email so we can verify your identity before acting on the request.
Live Chat Open the chat widget inside your account dashboard to speak with our Bangladesh support team about any data-handling question, including access or deletion requests.
Account Settings Some data changes — like updating your linked bKash or Nagad number — can be made directly inside your account settings without contacting support at all.

Common Questions About Your Privacy

Below are the questions we hear most often about how zi77 handles personal data. If yours is not covered here, reach us through live chat or email and we will respond directly.

We collect your name, email address, contact number, and the mobile wallet — bKash, Nagad, or Rocket — you link to your account. We do not collect more than we need to run your account.

Transaction references and linked wallet numbers are stored to match payments to your account. Full wallet PINs are never stored by us — those stay on your mobile wallet provider's system.

Yes. Contact us via live chat or email with your verified account details and state your deletion request. We will process it subject to any retention obligations under applicable local regulations.

We share data only with payment processors — like those handling Rocket or Nagad transfers — and only the minimum needed to complete your transaction. We do not share data with advertisers.

Go to your account settings page and select the payment method section. From there you can update your linked bKash, Nagad, or Rocket number after confirming your identity via OTP.

We use session and preference cookies. You can disable them in your browser settings, but doing so will log you out and may affect how your account page loads on your next visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.